Legal notice

KAY Styles Boutique 💕

Shipping & Return Policy

Where Curves Meet Confidence

Welcome to KAY Styles Boutique! We are committed to providing beautiful, stylish, and affordable fashion while making your shopping experience enjoyable and stress-free.

📦 Shipping Policy

Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays. Processing times may vary depending on product availability and order volume.

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery location. Customers are responsible for applicable shipping fees.

Estimated Delivery

Delivery times vary depending on the item, supplier, and shipping destination. Estimated delivery information will be provided when available.

Please note that processing and shipping times are separate. Delays may occasionally occur due to carrier operations, holidays, weather, or other circumstances beyond our control.

Tracking Information

Once your order ships, tracking information will be provided when available so you can follow your package’s journey.

💗 Return Policy

Your satisfaction matters to us!

We accept eligible return requests within 14 days of delivery.

To qualify for a return:

  • Items must be unworn, unwashed, and unused.
  • Original tags must remain attached.
  • Items must be returned in their original condition.
  • Proof of purchase or an order number is required.
  • Returns must be approved before merchandise is sent back.

Non-Returnable Items

For hygiene and product protection, the following items are final sale unless they arrive damaged, defective, or incorrect:

  • Earrings and other pierced jewelry
  • Bodysuits and intimate apparel
  • Items marked Final Sale
  • Clearance merchandise

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error by KAY Styles Boutique or an item arriving damaged, defective, or incorrect.

💰 Refunds

Once your return is received and inspected, we will notify you of its approval status.

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.

Original shipping fees are nonrefundable unless required by law or the refund is due to our error.

💕 Damaged or Incorrect Orders

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible.

Include your order number and clear photos of the issue so our team can assist you.

📬 Lost or Delayed Packages

If your package is delayed or appears lost, please contact us so we can help review the tracking information and determine the appropriate next steps.

💌 Contact Us

For questions about shipping, returns, or your order, please reach out through our website’s contact page.

Thank you for shopping with KAY Styles Boutique!

We appreciate your love and support. Our mission is to help every woman look beautiful, feel confident, and embrace her curves.

KAY Styles Boutique — Where Curves Meet Confidence. 💕